Sorry to hear your zipper-puller broke, but shit can happen.. However, fear not - our CX team has a great variety of spare zipper-pullers so we can get your bag back to adventurous-mode!
Shoot us an email by pressing «submit a request» " below and choose the category "Do you need some spare parts?". Please include your full name and complete address for shipping purposes. In addition, please add a photo of your bag so we can make sure to get you the correct color ;-)