If you find yourself waiting for your refund please remember the following:
- Returns typically arrive at our warehouse facilities 8-12 business days after shipping. Our warehouses will at this point require 1-3 business days to process your return and to make sure all the return criteria is met.
- At this point, please allow 4-10 business days for the reimbursement to be transferred back to your account.
- The amount will automatically be refunded to the same card you used when placing the order.
If you haven't heard from us (or received the credit memo") within 14 business days after you initiated your return, please send us a message by pressing «submit a request»